Return & Refund Policy

Effective Date: July 14, 2026

Welcome to DawoodMartpk.store. Customer satisfaction is our priority. If you are not completely satisfied with your purchase, please review our Return & Refund Policy below.

Returns

We accept returns within 7 days of receiving your order.

To be eligible for a return:

• The item must be unused, unworn, and in its original condition.

• All original tags, packaging, and accessories must be included.

• Proof of purchase or order confirmation is required.

Items that are damaged due to misuse, washing, or normal wear and tear are not eligible for return.

Non-Returnable Items

The following items cannot be returned:

• Products marked as "Final Sale"

• Used, washed, or damaged items

• Items returned without original packaging

Exchange Policy

If you receive the wrong size, wrong item, or a defective product, we will offer an exchange subject to stock availability.

Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

If approved:

• Refunds will be processed within 5–7 business days.

• For Cash on Delivery (COD) orders, refunds will be made through bank transfer or another mutually agreed payment method.

• Original shipping charges are non-refundable unless the error was on our side.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with clear photos of the item and packaging.

Return Shipping

Customers are responsible for return shipping costs unless the return is due to our mistake (wrong or defective item).

Contact Us

If you have any questions regarding returns or refunds, please contact us:

Store: DawoodMartpk.store
Phone: 03246920799